Skip to content

Product demonstration

The silent operator.

Zynvox intercepts every missed call, qualifies the customer in seconds, books the job and updates your CRM while you sleep. This example follows a home-services business; the workflow is the same in any industry.

Start the demo

01 — The full demo

One missed call. One year. All 10 modules.

Follow Sarah from a missed call at 11:42 PM to a loyal repeat customer — on her phone, the technician’s phone and the owner’s dashboard at once.

Interactive · about 2 minutes

Play every role.

Reply as the customer, accept the job as the technician, approve changes as the owner. Your choices change what happens next.

Tiger AirSarah’s phone · text message

Waiting…

On-call technicianTechnician’s phone

Off duty. Phone on the nightstand.

Owner dashboardTiger Air

Nothing yet. The owner is asleep.

11:42 PM. Sarah’s AC just stopped. She calls Tiger Air.

Illustrative example with a fictional customer, staff and prices. How emergencies and consent are handled

02 — The hard calls

When it isn’t a routine call.

Emergencies, confused conversations, texting consent and AI disclosure — how each one is handled.

Emergencies

Escalated to a person in minutes. Never booked into a later slot.

  • You define what counts as an emergency (for example: no heat below freezing, no cooling with children or elderly people at home, active leak, no power).
  • An emergency is never put into tomorrow’s calendar. Your on-call person is paged by phone call and text at once, or a live call is transferred to them.
  • The customer is told help is coming only after a technician says yes. If no one answers in 5 minutes, it calls the backup, then the owner.
  • Danger to life (gas smell, fire, sparks, carbon monoxide, a medical emergency): the caller is told to get safe and call 911 first, then your team is alerted.

When the AI isn’t sure

It stops and hands over. It never guesses a price or a promise.

  • If it doesn’t understand, the customer repeats themselves, sounds upset or asks for a person, it says a team member will follow up and hands over with the full transcript.
  • It only quotes the prices and policies you have approved. Anything else — a discount, a warranty question, a complaint — goes to a person.
  • During your hours, live calls can be transferred to your staff instead.

Texting rules & consent

One reply to the person who called you. Nothing else without their OK.

  • The instant text-back answers someone who just called your business, about their own call. It is not marketing.
  • Reminders, review requests and offers are only sent to customers who agreed to receive them, and that consent is logged with the date.
  • Every conversation honours STOP (opts out at once, confirmed) and HELP (your business name and contact details).
  • Follow-ups are only sent between 8 AM and 9 PM in the customer’s time zone.

AI disclosure

Customers are told they’re talking to an automated assistant.

  • The first text says it is your business’s automated assistant, and the first spoken line on a call says the same.
  • If anyone asks “Am I talking to a real person?” it answers honestly and offers a person.
  • Zynvox only answers and replies to people who contacted you. It does not make AI cold calls.

Your customers’ data

Used only to run the service for you. Never sold.

  • Caller numbers, messages and booking details are used only to answer, book and follow up for your business.
  • We do not sell personal information. It is shared only with the providers needed to run Zynvox, such as hosting and texting.
  • You or your customers can ask for data to be accessed, corrected or deleted at any time.

How it learns

Your rules plus each customer’s history. You approve every change.

  • What it knows comes from you: services, prices, service area, hours, who is on call and what counts as urgent.
  • It remembers each customer’s past jobs, equipment and preferences, so nobody is asked the same question twice.
  • It spots patterns (for example, emergencies peaking after 6 PM) and suggests a change. Nothing about how it routes, prices or books changes until you approve it.

This describes how Zynvox is set up. It is not legal advice: texting and disclosure rules vary by state and industry, so confirm what applies to your business with your own attorney.

See all ten platform modulesHow the workflow runs in your industryMissed-call revenue leakage guide

Your competitors are answering right now.

The calculator starts from example numbers. Your real figure depends on your call volume, ticket size and how many callers go elsewhere. In 20 minutes, we calculate it from your actual data.

Book a 20-minute analysis calltaha@zynvox.tech

A missed call at 11 PM isn’t a missed call. It’s a $350 job your competitor just booked.