Safety calls
Burning smell, sparks, smoke or a hot panel: the caller is told to keep away and call 911 if there is fire or smoke, using the safety wording you approve. Then your on-call electrician is alerted.
Zynvox for Electrical contractors
Power outages, panel upgrades and EV-charger quotes answered, qualified and booked 24/7.
In short
Zynvox answers every missed call to your electrical contractor within seconds — by text or AI voice — qualifies the caller, books the appointment, updates your CRM and sends reminders, 24 hours a day. Electrical faults feel dangerous to the customer, so they keep calling until someone picks up.
For Electrical contractors
Electrical calls range from a dead outlet to sparks behind a wall. Zynvox separates the two straight away: anything that could be dangerous gets a safety instruction and goes to your team immediately, and everything else is booked like normal work — quotes, panel upgrades, EV chargers and lighting.
Burning smell, sparks, smoke or a hot panel: the caller is told to keep away and call 911 if there is fire or smoke, using the safety wording you approve. Then your on-call electrician is alerted.
Zynvox asks whether neighbours have power too. If it looks like a utility outage, it says so and points the customer to their utility instead of booking a wasted visit.
Panel upgrades, EV charger installs, rewiring and lighting are qualified for property type, scope and timing, then booked as quote visits.
Emergencies are escalated to a person straight away, never booked into a later slot.
How it works
A homeowner or business with a fault, an outage, or a project they want quoted.
Example
Half my house has no power and the breaker won’t reset.
If you smell burning or see sparks, leave the house and call 911 first. Otherwise — what’s the address? I’m alerting our on-call electrician.
Questions
When a call to your electrical contractor is missed, Zynvox replies in seconds by text (or answers by AI voice), qualifies the caller, books the appointment, logs everything to your CRM and sends reminders — 24/7.
It passes on the basic safety steps you approve (for example, keep away from damaged equipment) and routes dangerous situations to your team immediately.
Yes. Quote visits can trigger scheduled follow-up messages so larger projects don’t go cold.
Yes. It asks the property type, where the charger or panel is, anything the customer knows about their current panel, and their timeline, then books a quote visit.
Zynvox asks whether neighbours have power. If it looks like a utility outage, it tells the customer politely and points them to their utility rather than sending an electrician.
It starts with a 20-minute analysis call, where we map your call flow and calculate your missed-call revenue leakage. We then configure Zynvox on your existing business number.
Get started
In 20 minutes we calculate your electrical contractor’s missed-call revenue leakage from your own numbers — and show you the workflow running on your business line.